Lead UX Designer
The following screen designs have been sanitised for confidentiality purposes. They showcase a 6-week project in which I was the solo UX Designer working alongside a Design Director, to improve the user experience of purchasing processes for a leading global resources company.
The client’s existing systems and processes were not designed to easily direct users to the right goods with preferred suppliers, leading to high off-catalogue spends, incompatible delivery times, and a poor user experience resulting in loss of productivity.
The solution featured a custom UI and system integration, to sit above the client’s existing solution architecture. The project ran across 3 iterative design sprints including a research or discovery phase, a realise phase utilisating co-design and user stories, and a refinement stage with clickable mock-up prototype.
In order to deliver the solution my role included:
• Leveraging agile methodologies to deliver the solution
• Analysing system demos, conducting interviews with end users and stakeholders
• Scoping stakeholder requirements, creating personas, prioritising user stories
• Designing wireframes, high fidelity mock-ups, prototypes and animations
• Working iteratively in sprints to gain feedback through end user review sessions, establishing design principles, proof and editing content, refining visual prototype
• Planning, scheduling and facilitating design thinking workshops with users and senior stakeholders (kick off, requirements elicitation, co-design and design reviews)
• Synthesised, documented and presented research findings to client team